Shipping Policy
At TVFramez.com, every frame is custom made to fit your television precisely. Please review the shipping policy below to understand production timelines, delivery expectations, and assembly details before placing your order.
Last Updated: January 27, 2026
Order Processing & Production Time
All TVFramez products are custom made and cut to your specifications. Because of this, orders require production time before shipment.
- In-stock custom frame orders typically ship within 4 to 7 business days from the date the order is placed
- Processing times may vary during peak demand or holidays
- Orders are not processed or shipped on weekends or holidays
Once production begins, orders cannot be modified or canceled.
Shipping Method & Cost
- Free shipping is offered on all TV frame orders within the continental United States
- No minimum purchase is required
- Shipping method and carrier are selected based on package size, destination, and delivery efficiency
Packaging & Contents
Each TV frame ships in one box and includes:
- Four frame sections
- All required assembly and mounting hardware
- Step-by-step assembly and installation instructions
All items are carefully packaged to minimize the risk of damage during transit.
Assembly Requirements
Light assembly is required for all TVFramez frames.
- Frames arrive in four numbered sections for easy alignment
- Clear guidelines and instructions are included
- No professional tools or experience are required
Our patented easy connection system allows the frame to assemble securely and provides strength comparable to a professional frame shop assembly.
Installation & Fit
Each frame includes adjustable straps on the back to ensure a tight and secure fit against your television. These straps help maintain proper alignment once installed.
Installation instructions are provided, and customers are responsible for proper installation.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear after shipment.
Shipping Address Accuracy
Customers are responsible for providing an accurate and complete shipping address at checkout.
- Address changes must be requested immediately after ordering
- Once production or shipping has begun, address changes may not be possible
- TVFramez.com is not responsible for delays or delivery issues caused by incorrect address information
Damaged Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the packaging and product
If the damage is verified, TVFramez.com will arrange a replacement or resolution at no additional cost.
Delivery Delays
Delivery timelines may be affected by carrier delays, weather conditions, or circumstances beyond our control. TVFramez.com is not responsible for delays caused by shipping carriers once an order has left our facility.
International Shipping
International shipping availability may be limited. Customers outside the continental United States are encouraged to contact our team before placing an order to confirm shipping options.
Contact Us
For shipping questions, order status inquiries, or delivery concerns, please contact our support team.
Policy Updates
TVFramez.com reserves the right to update or modify this Shipping Policy at any time. Changes apply only to orders placed after the updated effective date.